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Dear Consumer Ed: I recently purchased a used car with an agreement that I would leave the car at the dealership, the dealer would repair a couple of items, and I could pick up the vehicle in two days. It’s been three weeks now and the dealer won’t produce the car or refund my money. When I try to find out the status of the car, they refuse to give me a delivery date. Can they do that?
Dear Consumer Ed: I responded to a classified ad from a Georgia-based seller for some red bamboo and paid the seller by check. The guy sent me the wrong plant (not even bamboo). When I called to request an exchange, he told me he would ship the correct plant to me and hold my check until I confirmed receipt. I’ve been waiting three months and haven’t received the correct plant. Furthermore, the guy cashed my check after promising to hold it and now refuses to refund my money. What can I do?
Dear Consumer Ed:
Can a dentist retain a $4,000 deposit for services not rendered after an appointment was cancelled? I was not given prior indication that this deposit was non-refundable as they now claim.
Dear Consumer Ed: There is a leaky water pipe underneath the house I rent. I’ve spoken to my landlord about it several times over the last two months, but he won’t fix it. What can I do to get this repaired? Also, am I still responsible for paying my water bill, which, thanks to this leak, has gone from $77 to $142 a month?
Dear Consumer Ed: I posted an item for sale online and received an email from an interested buyer, saying he wanted to send me a certified check. He said the check will cover the cost of the item plus the expense incurred by the person who will pick up the item on his behalf. I am being asked to deposit the check and then wire a portion to the person picking up the item. Do you think this is a scam?
Dear Consumer Ed: Is it legal in Georgia for a business to refuse cash for payment of goods or services? Can businesses legally force consumers to pay with a debit or credit card?
Dear Consumer Ed: I’m having solar panels installed on my home. What kind of licensing is the installer required to have?
Dear Consumer Ed: How can I find out if the vehicle that I am interested in purchasing from a dealership is a salvaged vehicle?
Dear Consumer Ed: A medical provider recently sent me a statement for $14,850.00, with charges dating from four to six years ago. The provider never submitted the bills to my insurance company as it had done in the past. The charges are far outside my insurance company’s contracted time (60 days) for consideration. Now the medical provider is threatening to send my account to a collection agency. Am I legally required to pay the full amount of these medical costs under these circumstances?
Dear Consumer Ed: I put down money on a leased vehicle. The bank did not approve the loan request, so I had to return the vehicle to the dealership. But the dealer is refusing to return my money. Can they do that?