Obtaining the Name of a Property Owner

Dear Consumer Ed:  How do I obtain the name of a property owner?

Furniture store refusing to give refund

Dear Consumer Ed:  I purchased a leather loveseat from a furniture store. Within the first week the leather started to fade. When I reported the problem to them, they said I could exchange it or get a store credit. I don’t want to buy any furniture from them because the quality of their products seems to be poor. I just want my money back.  Can they refuse to refund my money?

Odometer Fraud

Dear Consumer Ed: I bought an older vehicle that was advertised as having 104,000 miles on it. I later ran a vehicle history report on the car, which showed that the car had over 180,000 miles on it! The dealer claims he didn’t know the mileage was wrong. Can I get my money back? 

Ambulance company has not refunded overpayment

Dear Consumer Ed:  A year ago I overpaid an ambulance service and am having a hard time getting the overpayment returned. I have called several times, but nothing has happened. What can I do?

Can I get rid of a judgment lien against my home?

Dear Consumer Ed:  I just found out that there is a judgment lien against my house.  How does this affect my house?  How long will the lien be there?  What can I do to get rid of the lien? 

How do I get car title when dealership has closed down?

Dear Consumer Ed: I bought a car five years ago and financed it through the dealership. I made my last payment this month. But I just learned that the dealership has closed down and I can’t get in contact with anyone who worked there. How do I go about getting my title?

Are vehicle service departments required to post their hourly rates?

Dear Consumer Ed:  Are vehicle dealerships required to publicly post in their service departments their hourly repair rates?

What is the maximum amount a car dealer can charge in "doc fees"?

Dear Consumer Ed:  I am looking to buy a luxury car. A dealer recently gave me a quote on a used Mercedes Benz that included a $700 doc fee.  That seems excessive to me. What is the highest doc fee that a dealer is allowed to charge in Georgia?

Jeweler charging customer for damage it caused

Dear Consumer Ed:  I recently took my fiancée’s engagement ring to a jeweler to get it re-sized.  A week later I got a call from the jeweler saying that one of the diamond baguettes had broken, and that I would need to pay $480 in cash to get the ring back. What can I do to make the jeweler fix the damage they caused?

Can landlord make us pay for utilities after we move out?

Dear Consumer Ed:  Our apartment lease is up at the end of this month, but our landlord is requiring that we leave the utilities on for five days after our lease expires for the move-out inspection. Can they require us to pay for utilities almost a week beyond the end of our lease?