Articles

Dear Consumer Ed:  I recently applied to refinance my house, and now I am getting calls from all types of lenders about refinancing. I’m on the “Do Not Call” List, so I don’t think they should be calling. What can I do?

Dear Consumer Ed:  Does a manufacturer buyback car have a branded title for the life of the vehicle? I’m considering purchasing a 2019 car that was bought back by the manufacturer and resold with a warranty. The warranty has now expired, and the car is for resale at a used car lot. Am I crazy to consider buying this car?

Dear Consumer Ed:  I am not happy with my current doctor and want to look for a new doctor/practice. I called my current doctor’s office and requested a copy of my records, but they told they could not send them to me, that they could only send them to another doctor. Aren’t I entitled to a copy of my own medical records?

Dear Consumer Ed:  I had a tankless water heater installed two days ago. I signed and paid for the work, but later discovered that I paid $4,500 for a unit that retails for around $2,000. Is there a grace period that allows me to return the unit for a refund?

Dear Consumer Ed:  I moved out of my apartment six weeks ago and I still haven’t received my security deposit back. I have emailed the apartment manager twice, but she has not replied. I have the documents showing that all the bills and dues were paid. What can I do?

Dear Consumer Ed:  I live in a senior care facility. They are attempting to make me pay for services that I did not receive. What recourse do I have?

Dear Consumer Ed:  I was told by my moving company that under Georgia law they can require that I pay them before they unload my furniture. Is this true?

Dear Consumer Ed:  There’s a tree between my neighbor’s and my property that fell and landed in my yard. I asked my neighbor to split the costs with me for removing the tree, but he says the tree is in my yard now, so I should pay. Who is right?

Dear Consumer Ed:  My landlord is raising my rent by $200 per month. Now he is telling me I also have to pay an additional $200 on my security deposit. Is he allowed to do that?

Dear Consumer Ed:  I paid off my car loan last year, but my credit report is still showing a balance of over $8,000. How can I get this corrected?