An official website of the State of Georgia government.
Here’s how you know
State government websites often end in .gov. Before sharing sensitive information, make sure you’re on a state website. Still not sure? Call 1-800-GEORGIA to verify that a website is an official website of the State of Georgia.
The https:// ensures that any information you provide is encrypted and transmitted securely.
Dear Consumer Ed: Are vehicle dealerships required to publicly post in their service departments their hourly repair rates?
Dear Consumer Ed:
I am looking to buy a luxury car. A dealer recently gave me a quote on a used Mercedes Benz that included a $700 doc fee. That seems excessive to me. What is the highest doc fee that a dealer is allowed to charge in Georgia?
Dear Consumer Ed: I recently took my fiancée’s engagement ring to a jeweler to get it re-sized. A week later I got a call from the jeweler saying that one of the diamond baguettes had broken, and that I would need to pay $480 in cash to get the ring back. What can I do to make the jeweler fix the damage they caused?
Dear Consumer Ed: Our apartment lease is up at the end of this month, but our landlord is requiring that we leave the utilities on for five days after our lease expires for the move-out inspection. Can they require us to pay for utilities almost a week beyond the end of our lease?
Dear Consumer Ed: Since the front of my personal checks show my bank’s routing number and my bank account number, what’s to stop someone from using that information to have their bills paid through an automatic draft from my account?
Dear Consumer Ed: I told my mortgage lender that I would prefer to pay my property taxes in full each year instead of having a portion rolled into my monthly mortgage payments and held in escrow. Are they allowed to charge me a fee if I do that?
Dear Consumer Ed: I am considering purchasing a vehicle from a rental car company. To make sure the car is in good shape, I want to have it inspected by an independent mechanic. However, the salesperson at the rental car company told me that they would charge me a $250 fee for doing that.
Dear Consumer Ed: How long does medical debt stay on your credit report?
Dear Consumer Ed: I purchased a brand new car in 2018. In cleaning out my car I found a rental agreement indicating that my car was used as a rental car for the dealership. When I purchased the car it had about 400 miles on it.
Dear Consumer Ed: I have frozen my credit with Equifax, Experian, and TransUnion to help reduce my risk of identity theft. I just heard that I could be at risk of cell phone fraud because there is another credit reporting agency that keeps data on telecommunications and utilities accounts.