Landlord increasing security deposit in conjunction with rental increase

Dear Consumer Ed:  My landlord is raising my rent by $200 per month. Now he is telling me I also have to pay an additional $200 on my security deposit. Is he allowed to do that?

Credit report not showing car loan pay-off

Dear Consumer Ed:  I paid off my car loan last year, but my credit report is still showing a balance of over $8,000. How can I get this corrected? 

HOA dues increase

Dear Consumer Ed:  Can my Homeowners Association increase my monthly dues by $230, and do so without prior notice?

Are online pharmacies legitimate?

Dear Consumer Ed:  I can barely afford my monthly prescription medications. I’ve seen ads about online pharmacies that provide medications at a fraction of the price, but I don’t know how to tell if they are legitimate and safe to use. Please help.

Contractor was paid but never did work

Dear Consumer Ed: I paid a contractor a $3,900 up-front deposit for a $5,400 contract for work on my home. He never began the work and is ignoring my phone calls. Can I get my money back?

Parking lot attendant gave my car to someone else

Dear Consumer Ed:  I left my car in a parking garage with an attendant. When I went to pick it up, I discovered that my car and my car keys had been given to someone else. What is the parking garage’s legal responsibility in this situation?

Mechanic charging for unauthorized repairs

Dear Consumer Ed:  Can a mechanic make repairs to your vehicle that were not discussed and agreed to ahead of time and charge you for them?

I never received my tax refund

Dear Consumer Ed:  I filed my annual income tax return on time, and I have still not received my refund. What can I do?

Store charging restocking fee on undelivered merchandise

Dear Consumer Ed: I ordered a sofa from an online furniture company. The sofa was supposedly shipped, but we never received it. The company does not know where it is and cannot provide any tracking information. They have agreed to cancel this order and refund our money, but they want to charge a restocking fee. Can they do that?

Is dealer allowed to advertise car at special incentive price?

Dear Consumer Ed:  I recently went to a dealership after seeing a vehicle advertised at a certain price. It wasn’t until after I arrived that I was told that if I wanted to pay cash or finance it through my own bank that I would have to pay an additional $3,000, as the advertised price included a discount that was only available if you financed through the dealership. Can they do that?