Senior Care Facility Billing for Services Not Received

Dear Consumer Ed:  I live in a senior care facility. They are attempting to make me pay for services that I did not receive. What recourse do I have?

Can movers insist on payment before unloading my belongings?

Dear Consumer Ed:  I was told by my moving company that under Georgia law they can require that I pay them before they unload my furniture. Is this true?

Neighbor's tree fell on my property

Dear Consumer Ed:  There’s a tree between my neighbor’s and my property that fell and landed in my yard. I asked my neighbor to split the costs with me for removing the tree, but he says the tree is in my yard now, so I should pay. Who is right?

Landlord increasing security deposit in conjunction with rental increase

Dear Consumer Ed:  My landlord is raising my rent by $200 per month. Now he is telling me I also have to pay an additional $200 on my security deposit. Is he allowed to do that?

Credit report not showing car loan pay-off

Dear Consumer Ed:  I paid off my car loan last year, but my credit report is still showing a balance of over $8,000. How can I get this corrected? 

HOA dues increase

Dear Consumer Ed:  Can my Homeowners Association increase my monthly dues by $230, and do so without prior notice?

Are online pharmacies legitimate?

Dear Consumer Ed:  I can barely afford my monthly prescription medications. I’ve seen ads about online pharmacies that provide medications at a fraction of the price, but I don’t know how to tell if they are legitimate and safe to use. Please help.

Contractor was paid but never did work

Dear Consumer Ed: I paid a contractor a $3,900 up-front deposit for a $5,400 contract for work on my home. He never began the work and is ignoring my phone calls. Can I get my money back?

Parking lot attendant gave my car to someone else

Dear Consumer Ed:  I left my car in a parking garage with an attendant. When I went to pick it up, I discovered that my car and my car keys had been given to someone else. What is the parking garage’s legal responsibility in this situation?

Mechanic charging for unauthorized repairs

Dear Consumer Ed:  Can a mechanic make repairs to your vehicle that were not discussed and agreed to ahead of time and charge you for them?