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Dear Consumer Ed: I purchased a leather loveseat from a furniture store. Within the first week the leather started to fade. When I reported the problem to them, they said I could exchange it or get a store credit. I don’t want to buy any furniture from them because the quality of their products seems to be poor. I just want my money back. Can they refuse to refund my money?
Dear Consumer Ed: I bought an older vehicle that was advertised as having 104,000 miles on it. I later ran a vehicle history report on the car, which showed that the car had over 180,000 miles on it! The dealer claims he didn’t know the mileage was wrong. Can I get my money back?
Dear Consumer Ed: A year ago I overpaid an ambulance service and am having a hard time getting the overpayment returned. I have called several times, but nothing has happened. What can I do?
Dear Consumer Ed: I just found out that there is a judgment lien against my house. How does this affect my house? How long will the lien be there? What can I do to get rid of the lien?
Dear Consumer Ed: I bought a car five years ago and financed it through the dealership. I made my last payment this month. But I just learned that the dealership has closed down and I can’t get in contact with anyone who worked there. How do I go about getting my title?
Dear Consumer Ed: Are vehicle dealerships required to publicly post in their service departments their hourly repair rates?
Dear Consumer Ed: I am looking to buy a luxury car. A dealer recently gave me a quote on a used Mercedes Benz that included a $700 doc fee. That seems excessive to me. What is the highest doc fee that a dealer is allowed to charge in Georgia?
Dear Consumer Ed: I recently took my fiancée’s engagement ring to a jeweler to get it re-sized. A week later I got a call from the jeweler saying that one of the diamond baguettes had broken, and that I would need to pay $480 in cash to get the ring back. What can I do to make the jeweler fix the damage they caused?
Dear Consumer Ed: Our apartment lease is up at the end of this month, but our landlord is requiring that we leave the utilities on for five days after our lease expires for the move-out inspection. Can they require us to pay for utilities almost a week beyond the end of our lease?
Dear Consumer Ed: Since the front of my personal checks show my bank’s routing number and my bank account number, what’s to stop someone from using that information to have their bills paid through an automatic draft from my account?