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Dear Consumer Ed: A debt collection agency has been harassing me about a retail debt that was incurred many years ago. They are calling relatives and my employer and going into details about the debt, providing home addresses and vehicles my children own. They are threatening to send legal documents to my employer even though there has been no filing with the courts. When I asked the caller to provide the spelling of the company name and the address, the woman would not provide the information and proceeded to yell, curse and insult me. Aren’t these actions illegal? I just want to get them to stop calling me and others about this. What can I do?
Dear Consumer Ed: I see stores charging exorbitant prices for groceries, toilet paper and hand sanitizer. One store I went to is charging $11 for six rolls of toilet paper and $6 a pound for ground beef. Isn’t this price gouging?
Dear Consumer Ed: Are vehicle service warranties transferable to new owners of those vehicles?
Dear Consumer Ed: I believe that my homeowners association is misusing homeowners dues. What can I do to figure out how this money is actually being spent?
Dear Consumer Ed: How do I obtain the name of a property owner?
Dear Consumer Ed: I purchased a leather loveseat from a furniture store. Within the first week the leather started to fade. When I reported the problem to them, they said I could exchange it or get a store credit. I don’t want to buy any furniture from them because the quality of their products seems to be poor. I just want my money back. Can they refuse to refund my money?
Dear Consumer Ed: I bought an older vehicle that was advertised as having 104,000 miles on it. I later ran a vehicle history report on the car, which showed that the car had over 180,000 miles on it! The dealer claims he didn’t know the mileage was wrong. Can I get my money back?
Dear Consumer Ed: A year ago I overpaid an ambulance service and am having a hard time getting the overpayment returned. I have called several times, but nothing has happened. What can I do?
Dear Consumer Ed: I just found out that there is a judgment lien against my house. How does this affect my house? How long will the lien be there? What can I do to get rid of the lien?
Dear Consumer Ed: I bought a car five years ago and financed it through the dealership. I made my last payment this month. But I just learned that the dealership has closed down and I can’t get in contact with anyone who worked there. How do I go about getting my title?