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Dear Consumer Ed: I have an old student loan debt that I defaulted on in 2004. It is still on my credit report. I thought the statute of limitation on debt was six years. Don’t they have to remove this from my credit report by law? Also, is a collection agency still allowed to garnish my wages for this?
Dear Consumer Ed: Can a grocery store sell meat and other food without a date on it?
Dear Consumer Ed: I need to get some more contact lenses, but my vision has changed since my last eye exam. I’ve heard about online and remote exams and thought this could be a convenient way to get a prescription while minimizing my risk of exposure to Covid-19. Are these exams accurate and legitimate?
Dear Consumer Ed: I dropped my car off for an estimate at the repair shop, and they want to charge me an $80 diagnostic fee. They never disclosed this fee beforehand. Is this legal?
Dear Consumer Ed: Due to the Covid-19 pandemic, my landlord has been forcing residents to pay their rent online, which incurs an $18 to $30 fee. Is this legal?
Dear Consumer Ed: Is it legal for pharmacies and doctors’ offices to require me to provide them with my date of birth? I’m told they can’t look up my file without it, but it seems like I’m giving out my DOB on a daily basis and I worry about identity theft.
Dear Consumer Ed: I put a deposit down on summer camp for my kids six months ago. Now camp has been cancelled for health and safety reasons due to COVID-19, but they won’t give me a refund. What do I do?
Dear Consumer Ed: My regular work hours have been cut back, so I’ve been looking for a work-from-home job to supplement my income. I see work-from-home jobs advertised online, but my friend says most of them are scams. How can I tell if a job posting is legitimate or not?
Dear Consumer Ed: Is there a legal limit on restocking fees?
Dear Consumer Ed: My family and I have been living in an extended-stay motel for the past six months. Due to the COVID-19 pandemic I lost my job, and my husband’s work hours were cut in half. We have not been able to pay our motel bill for the last two weeks. The manager is now threatening to kick us out if we cannot pay by the end of the week. Is this allowed? Do we have to move out immediately?