My HOA may be misusing homeowner's dues

Dear Consumer Ed:  I believe that my homeowners association is misusing homeowners dues. What can I do to figure out how this money is actually being spent? 

Obtaining the Name of a Property Owner

Dear Consumer Ed:  How do I obtain the name of a property owner?

Furniture store refusing to give refund

Dear Consumer Ed:  I purchased a leather loveseat from a furniture store. Within the first week the leather started to fade. When I reported the problem to them, they said I could exchange it or get a store credit. I don’t want to buy any furniture from them because the quality of their products seems to be poor. I just want my money back.  Can they refuse to refund my money?

Odometer Fraud

Dear Consumer Ed: I bought an older vehicle that was advertised as having 104,000 miles on it. I later ran a vehicle history report on the car, which showed that the car had over 180,000 miles on it! The dealer claims he didn’t know the mileage was wrong. Can I get my money back? 

Ambulance company has not refunded overpayment

Dear Consumer Ed:  A year ago I overpaid an ambulance service and am having a hard time getting the overpayment returned. I have called several times, but nothing has happened. What can I do?

Can I get rid of a judgment lien against my home?

Dear Consumer Ed:  I just found out that there is a judgment lien against my house.  How does this affect my house?  How long will the lien be there?  What can I do to get rid of the lien? 

How do I get car title when dealership has closed down?

Dear Consumer Ed: I bought a car five years ago and financed it through the dealership. I made my last payment this month. But I just learned that the dealership has closed down and I can’t get in contact with anyone who worked there. How do I go about getting my title?

Are vehicle service departments required to post their hourly rates?

Dear Consumer Ed:  Are vehicle dealerships required to publicly post in their service departments their hourly repair rates?

What is the maximum amount a car dealer can charge in "doc fees"?

Dear Consumer Ed:  I am looking to buy a luxury car. A dealer recently gave me a quote on a used Mercedes Benz that included a $700 doc fee.  That seems excessive to me. What is the highest doc fee that a dealer is allowed to charge in Georgia?

Jeweler charging customer for damage it caused

Dear Consumer Ed:  I recently took my fiancée’s engagement ring to a jeweler to get it re-sized.  A week later I got a call from the jeweler saying that one of the diamond baguettes had broken, and that I would need to pay $480 in cash to get the ring back. What can I do to make the jeweler fix the damage they caused?