Do auto repair shops have to disclose diagnostic fees up-front?

Dear Consumer Ed:  I dropped my car off for an estimate at the repair shop, and they want to charge me an $80 diagnostic fee. They never disclosed this fee beforehand. Is this legal?

Are vehicle service warranties transferable?

Dear Consumer Ed:  Are vehicle service warranties transferable to new owners of those vehicles?

Odometer Fraud

Dear Consumer Ed: I bought an older vehicle that was advertised as having 104,000 miles on it. I later ran a vehicle history report on the car, which showed that the car had over 180,000 miles on it! The dealer claims he didn’t know the mileage was wrong. Can I get my money back? 

How do I get car title when dealership has closed down?

Dear Consumer Ed: I bought a car five years ago and financed it through the dealership. I made my last payment this month. But I just learned that the dealership has closed down and I can’t get in contact with anyone who worked there. How do I go about getting my title?

Are vehicle service departments required to post their hourly rates?

Dear Consumer Ed:  Are vehicle dealerships required to publicly post in their service departments their hourly repair rates?

What is the maximum amount a car dealer can charge in "doc fees"?

Dear Consumer Ed:  I am looking to buy a luxury car. A dealer recently gave me a quote on a used Mercedes Benz that included a $700 doc fee.  That seems excessive to me. What is the highest doc fee that a dealer is allowed to charge in Georgia?

Can car dealer charge fee for pre-purchase vehicle inspection by independent mechanic?

Dear Consumer Ed:  I am considering purchasing a vehicle from a rental car company. To make sure the car is in good shape, I want to have it inspected by an independent mechanic. However, the salesperson at the rental car company told me that they would charge me a $250 fee for doing that.

Can a dealer sell a car as "new" if it was used as a rental?

Dear Consumer Ed:  I purchased a brand new car in 2018. In cleaning out my car I found a rental agreement indicating that my car was used as a rental car for the dealership.  When I purchased the car it had about 400 miles on it.

Can a car dealer charge tax on pre-rebate price?

Dear Consumer Ed:  If a car dealer is selling a car with a rebate, are they allowed to charge sales tax on the pre-rebate price?

Problems with Used Car Discovered after Purchase

Dear Consumer Ed:  I recently purchased a car from a “buy here, pay here” dealer. The dealership has “as is” on all its vehicles, but before I bought the car the salesperson told me it was in good condition and ran perfectly.  A few days after I bought the car the vehicle started giving me problems.  When I called the dealership to complain, they told me to bring it in so they could fix it. After two repair attempts, I noticed there was smoke coming from the engine, which had never happened before and makes me think they damaged something inside the motor. Can I sue the dealership for consumer fraud and damaging my vehicle?