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Dear Consumer Ed: I put down money on a leased vehicle. The bank did not approve the loan request, so I had to return the vehicle to the dealership. But the dealer is refusing to return my money. Can they do that?
Dear Consumer Ed: Once your car is repossessed, how much time are you given to pay the overdue amount before your vehicle is sold? Also, how long does a repo company have to wait before getting rid of any belongings you left in the vehicle?
Dear Consumer Ed: I dropped my car off for an estimate at the repair shop, and they want to charge me an $80 diagnostic fee. They never disclosed this fee beforehand. Is this legal?
Dear Consumer Ed: Are vehicle service warranties transferable to new owners of those vehicles?
Dear Consumer Ed: I bought an older vehicle that was advertised as having 104,000 miles on it. I later ran a vehicle history report on the car, which showed that the car had over 180,000 miles on it! The dealer claims he didn’t know the mileage was wrong. Can I get my money back?
Dear Consumer Ed: I bought a car five years ago and financed it through the dealership. I made my last payment this month. But I just learned that the dealership has closed down and I can’t get in contact with anyone who worked there. How do I go about getting my title?
Dear Consumer Ed: Are vehicle dealerships required to publicly post in their service departments their hourly repair rates?
Dear Consumer Ed: I am looking to buy a luxury car. A dealer recently gave me a quote on a used Mercedes Benz that included a $700 doc fee. That seems excessive to me. What is the highest doc fee that a dealer is allowed to charge in Georgia?
Dear Consumer Ed: I am considering purchasing a vehicle from a rental car company. To make sure the car is in good shape, I want to have it inspected by an independent mechanic. However, the salesperson at the rental car company told me that they would charge me a $250 fee for doing that.
Dear Consumer Ed: I purchased a brand new car in 2018. In cleaning out my car I found a rental agreement indicating that my car was used as a rental car for the dealership. When I purchased the car it had about 400 miles on it.