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Dear Consumer Ed: I put a deposit down on summer camp for my kids six months ago. Now camp has been cancelled for health and safety reasons due to COVID-19, but they won’t give me a refund. What do I do?
Dear Consumer Ed: A year ago I overpaid an ambulance service and am having a hard time getting the overpayment returned. I have called several times, but nothing has happened. What can I do?
Dear Consumer Ed: Can grocery stores sell meat in vacuum-sealed plastic packages if the seal is broken? I’ve noticed several big name stores that will offer manager’s specials for such products, but I thought it was illegal to sell them if the vacuum seal is broken.
Dear Consumer Ed: I recently had my eyes examined by an optometrist, but in order to save money, I wanted to order my contact lenses from an online provider. When I asked the optometrist for the prescription, they told me they would only give it to me if I bought contacts from them.
Dear Consumer Ed: I am seeing advertisements for microblading. I’d love to have thicker-looking brows, but I am wondering if this procedure is legal and safe?
Dear Consumer Ed: I just had my eyes examined and my optometrist prescribed progressive lenses. The cost for the new glasses was $650.
Dear Consumer Ed: Last month I made an advance payment of $407 for a membership at a health club. I just received an email from the business stating they are closing down the location I joined and offering no refunds.
Dear Consumer Ed: I just received a call from a collection agency concerning an outstanding hospital bill I owe for $1,100. They said that if I pay within a week they’ll reduce the debt to $400. Do they have the ability to do that, or do I have to worry about another agency contacting me in th
Dear Consumer Ed: My doctor’s office closed down and now I don’t have access to my medical records. Aren’t these types of records supposed to be kept on file for several years so patients are protected from something like this happening?
Dear Consumer Ed: My father is 87 years old, and I don’t believe he should be driving any longer. I’ve told him that I’m afraid he’s going to hurt himself or someone else, but he just gets angry and refuses to discuss it.