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Latest Articles

Dealership has still not repaired used car they sold me

Dear Consumer Ed:  I recently purchased a used car with an agreement that I would leave the car at the dealership, the dealer would repair a couple of items, and I could pick up the vehicle in two days. It’s been three weeks now and the dealer won’t produce the car or refund my money. When I try to find out the status of the car, they refuse to give me a delivery date. Can they do that?

Seller shipped wrong item

Dear Consumer Ed:  I responded to a classified ad from a Georgia-based seller for some red bamboo and paid the seller by check. The guy sent me the wrong plant (not even bamboo). When I called to request an exchange, he told me he would ship the correct plant to me and hold my check until I confirmed receipt. I’ve been waiting three months and haven’t received the correct plant. Furthermore, the guy cashed my check after promising to hold it and now refuses to refund my money. What can I do?

Dentist charging $4,000 for cancelled appointment

Dear Consumer Ed:

Can a dentist retain a $4,000 deposit for services not rendered after an appointment was cancelled? I was not given prior indication that this deposit was non-refundable as they now claim.  

Landlord won't make repairs

Dear Consumer Ed:  There is a leaky water pipe underneath the house I rent. I’ve spoken to my landlord about it several times over the last two months, but he won’t fix it. What can I do to get this repaired? Also, am I still responsible for paying my water bill, which, thanks to this leak, has gone from $77 to $142 a month?

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