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Latest Articles

Contractor was paid but never did work

Dear Consumer Ed: I paid a contractor a $3,900 up-front deposit for a $5,400 contract for work on my home. He never began the work and is ignoring my phone calls. Can I get my money back?

Parking lot attendant gave my car to someone else

Dear Consumer Ed:  I left my car in a parking garage with an attendant. When I went to pick it up, I discovered that my car and my car keys had been given to someone else. What is the parking garage’s legal responsibility in this situation?

Mechanic charging for unauthorized repairs

Dear Consumer Ed:  Can a mechanic make repairs to your vehicle that were not discussed and agreed to ahead of time and charge you for them?

I never received my tax refund

Dear Consumer Ed:  I filed my annual income tax return on time, and I have still not received my refund. What can I do?

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