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Dealer fee not included in advertised price of car

October 30, 2018

Dear Consumer Ed:  I live in Georgia and am looking to buy a new car. I found a car that was advertised on a popular vehicle sales website for $17,900. When I went to the dealership, the salesperson wanted to charge me an additional $599 dealer fee on top of the advertised price. Can they do that?

Do I have to allow stores to search my bags?

October 15, 2018

Dear Consumer Ed:  Once I’ve been given a receipt for an in-store purchase, aren’t all of the items in the bags, loose in the cart, the receipt, and even the bags themselves my property? Do I have to allow them to search my property (look through the bags) before exiting the building? If I refuse, are they allowed to detain me?

Is store allowed to make and keep a copy of my credit card?

September 28, 2018

Dear Consumer Ed:  I went to a department store to purchase some merchandise. The total came to $318. I gave the cashier my credit card and was told that when a credit card purchase exceeds $250, the store needs to make a copy of the credit card and keep it on file for two weeks. I refused to allow them to copy my card and asked to speak to a manager about the reason for needing to copy my card. The manager simply told me that it was the store policy. To avoid having them keep a copy of my card, I split the purchase into two separate transactions. But I’m wondering, is it legal for a store to have such a policy?

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