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Latest Articles

How do I get car title when dealership has closed down?

Dear Consumer Ed: I bought a car five years ago and financed it through the dealership. I made my last payment this month. But I just learned that the dealership has closed down and I can’t get in contact with anyone who worked there. How do I go about getting my title?

Are vehicle service departments required to post their hourly rates?

Dear Consumer Ed:  Are vehicle dealerships required to publicly post in their service departments their hourly repair rates?

What is the maximum amount a car dealer can charge in "doc fees"?

Dear Consumer Ed:

I am looking to buy a luxury car. A dealer recently gave me a quote on a used Mercedes Benz that included a $700 doc fee.  That seems excessive to me. What is the highest doc fee that a dealer is allowed to charge in Georgia?

Jeweler charging customer for damage it caused

Dear Consumer Ed:  I recently took my fiancée’s engagement ring to a jeweler to get it re-sized.  A week later I got a call from the jeweler saying that one of the diamond baguettes had broken, and that I would need to pay $480 in cash to get the ring back. What can I do to make the jeweler fix the damage they caused?

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