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Dear Consumer Ed: After filling out a feedback form about a fast food restaurant, I received a call saying that I had won a contest. I was asked to provide a faxed form, signed and notarized, along with my Social Security number for tax purposes. Does that sound legitimate?
Dear Consumer Ed: We were recently talked into purchasing some expensive cookware following a very persuasive demonstration at a neighbor’s house. We put a significant amount of money down and signed a contract to pay the rest. As soon as the cookware arrived, I realized I had made a mistake.
Dear Consumer Ed: I make loan payments, which are reflected on my credit report. I pay every month, but sometimes the loan company skips a month and does not report to the credit bureau. Isn’t that hurting my credit, and don’t they have to fix that?
Dear Consumer Ed: I have an old cell phone that I want to dispose of. How can I do this in a way that will not harm the environment and will prevent others from obtaining any personal information that is or was stored on the device?
Dear Consumer Ed: By law, is it the landlord’s responsibility to provide a fire extinguisher and smoke detectors in the apartment?
Dear Consumer Ed: I bought a fender for a 1969 Chevelle from a parts store. I got the correct part, but it is defective and won’t line up correctly with the side of the car. When I went to return the part, the parts company charged me a restocking fee.
Dear Consumer Ed: If a car dealer is selling a car with a rebate, are they allowed to charge sales tax on the pre-rebate price?
Dear Consumer Ed: Can grocery stores sell meat in vacuum-sealed plastic packages if the seal is broken? I’ve noticed several big name stores that will offer manager’s specials for such products, but I thought it was illegal to sell them if the vacuum seal is broken.
Dear Consumer Ed: I am having difficulty getting a price list for all services and fees from my cable company. When I ask for this information they just try to sell me packages that include phone service I don’t want and equipment I don’t need.
Dear Consumer Ed: I recently purchased a car from a “buy here, pay here” dealer. The dealership has “as is” on all its vehicles, but before I bought the car the salesperson told me it was in good condition and ran perfectly. A few days after I bought the car the vehicle started giving me problems. When I called the dealership to complain, they told me to bring it in so they could fix it. After two repair attempts, I noticed there was smoke coming from the engine, which had never happened before and makes me think they damaged something inside the motor. Can I sue the dealership for consumer fraud and damaging my vehicle?