Articles

Dear Consumer Ed:  Two months ago my Corvette was towed for being illegally parked in front of a business. During the tow, my car sustained $1,500 worth of damages.  I contacted the business and the towing company, but both disregarded my complaint.  How can I get them to pay for the damage done to my car?

Dear Consumer Ed:  I keep receiving 0% balance transfer offers in the mail from credit card companies.  I’m carrying a little extra debt right now. How can I determine if it’s a good idea to transfer my existing credit card debt to the 0% card? 

Dear Consumer Ed:  My child has an iPad, which I have set up so that he cannot download apps unless I approve them from my device.  I recently downloaded an app for him that implied there was a free one-year trial period.  After downloading the app, I got an email explaining that while the subscr

Dear Consumer Ed:  I received an insurance solicitation in the mail saying that the water pipes on my property are my responsibility and not the responsibility of the county. The letter contained an offer to purchase insurance on the water pipes in case they ever burst or got damaged.

Dear Consumer Ed:  At what point are all the extra fees I pay for rental cars illegal? I am quoted one price and by the end of the trip I pay 25% more. Shouldn’t rental car companies be required to quote me the total price?

Dear Consumer Ed:  I recently moved into a brand new apartment.  Since this apartment complex was newly built, I expected a well-running and well-maintained home.  However, there has been one issue after another, including the HVAC not working properly, an inoperable toilet, a window leak, and

Dear Consumer Ed:  I ordered a new truck six weeks ago, which was just delivered to the dealership. I went to the dealership, filled out all the paperwork and left the finance department with the salesperson and the keys in hand.

Dear Consumer Ed:  I ordered a new truck six weeks ago, which was just delivered to the dealership. I went to the dealership, filled out all the paperwork and left the finance department with the salesperson and the keys in hand.

Dear Consumer Ed:  I hired a company to repair my roof after it sustained some damage.  They did some of the work, but never finished the job.  It’s been three weeks now.  I have tried calling them and they won’t return my calls.  What can I do now?

Dear Consumer Ed:  What can I do to stop scammers and phony telemarketers from calling me all the time? The Do-Not-Call list used to work for me, but not anymore.  They bother me on my landline home phone and on  my cell phone.