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Dear Consumer Ed: I moved into an apartment and paid a pet fee since I have a small dog. When it was time to move out, there were a few carpet stains, but they were confined to one room. I was charged $200 for an overall cleaning of the apartment, plus $1,000 to replace all the carpet in the apartment. Can the apartment complex do that? When I spoke with them, they said that their carpet is five years old, and when they replace it, they replace all of it, but that I was given a break and charged a discounted rate. This doesn’t sound right to me. What do you think?
Dear Consumer Ed: I moved into an apartment and paid a pet fee since I have a small dog.
Dear Consumer Ed: What do “buyback” and “branded title” mean on a used vehicle?
Dear Consumer Ed: I hate giving out my Social Security number, but there are times when you really do not have a choice.
Dear Consumer Ed: I want to get a Golden Retriever. I looked online and found a dog breeder that is located about an hour away. They seem to be honorable, but how can I confirm that they are reputable before I proceed?
Dear Consumer Ed: I responded to an online ad for a free trial offer of skin cream. I received the cream and my credit card was charged $4.95 as stated.
Dear Consumer Ed: I recently purchased a home and the closing attorney's office did not send my documents via encrypted mail, which resulted in the exposure of my personal information, including my Social Security number.
Dear Consumer Ed: I purchased custom shirts that were supposed to be ready within two weeks. It’s now six months later and still no shirts. Is it a crime to take money and not produce the goods that you sold? What can I do?
Dear Consumer Ed: A car dealer sold me a used car that was an automatic. After purchasing it, my insurance company did a VIN number check, which indicated that the car had a manual transmission.
Dear Consumer Ed: I live in Missouri and will be moving to Atlanta next month. Will I have to pay the Title Ad Valorem Tax (TAVT) in Georgia, even though I already paid vehicle tax in Missouri?