Browse Questions

Is money going to sweepstakes scammers?

November 4, 2010

Dear Consumer Ed: I’m worried about my 84 year-old aunt.  I was at her house and noticed she had a box of sweepstakes and lottery letters on her kitchen table.  She insists she is not playing the lottery, but I’m concerned that she is sending what little money she has to strangers.  What should I do?

Landlord won't make repairs

November 4, 2010

Dear Consumer Ed: I have an upstairs drain that is leaking downstairs into my kitchen. I live in an apartment complex so I rent and I am getting the run-around about the problem being fixed. What can I do?

Network marketing programs

November 4, 2010

Dear Consumer Ed: I was approached after church by a friend to join a network marketing program. I’m told I can make a lot of money if I work hard at it. My only concern is that I have to pay $75.00 up front to join. Is this legitimate?

Received notice about unclaimed money

November 4, 2010

Dear Consumer Ed: I just received an “Unclaimed Property Due Diligence Notification” letter. According to the letter, five years ago some company supposedly issued me a $72.00 check that I never claimed. In order to get the money, I have to send them either a copy of my driver’s license, social security card or utility bill. I would like to collect my money, but I’m nervous about sending out personal information like this. Is this letter legitimate or is someone trying to steal my identity?

Regulations on air conditioners

November 4, 2010

Dear Consumer Ed: I heard I have to replace my home air conditioner because of Environmental Protection Agency (EPA) regulations. Is that true?

Repair shop sold my car!

November 4, 2010

Dear Consumer Ed: My Grandmother dropped her car off for repairs at an automobile repair shop. She was hospitalized for two months following an accident and when she went to pick up the car she learned they sold it! Can they do that?

Selling a time share

November 4, 2010

Dear Consumer Ed: My parents own a time share. They rarely go there, and I have no interest in buying it from them. But the monthly maintenance fees are killing them.  They want to get out, but they don’t know how.  They got a letter from a company that says they will take the timeshare off their hands if they pay $2000 and sign over the deed.  Do you think they should accept this offer?

Store refund policy

November 4, 2010

Dear Consumer Ed: I bought a shirt last week and it doesn’t fit.  I brought it back to the store with my receipt, but they will only give me a store credit.  Since I have my receipt and it’s been less than 7 days since the purchase, aren’t they required to give me a refund?

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