Browse Questions: Health

Medical bills exceed amount quoted

December 22, 2016

Dear Consumer Ed:  I recently underwent outpatient surgery.  The doctor’s office told me that my out-of-pocket costs would be $525.  I paid the money and had the procedure.  A month later I received two bills: one for $150 for the anesthesiologist and one for $110 for the surgeon.  I don’t think I should have to pay these bills because I was told ahead of time that I only owed $525.  However, I am concerned that if I don’t pay these bills, it will hurt my credit rating.  What should I do?

Prescription Discount Cards

June 30, 2016

Dear Consumer Ed:

I have been seeing pop-up ads and mail solicitations for prescription discount cards. They aren’t asking for money, but it seems too good to be true. Are such cards legitimate?

How to safely remove mold growing in your house

September 10, 2014

Dear Consumer Ed: There is mold growing in my house. I’m concerned this might be a health hazard.  How do I know whether I can safely remove it myself, and how do I find a professional, if that is required?

Doctor requiring Social Security number to make appointment

September 28, 2013

Dear Consumer Ed: My doctor's office is now requiring me to provide my Social Security Number in order to make an appointment.  I don't want to give out that information, and my insurance company told me all the office needs is my name, birth date and insurance policy number.  Is it legal for doctors' offices to require my Social Security Number? What are my rights?

Sunscreen guidelines

June 28, 2012

Dear Consumer Ed: I am getting ready to take my children (ages 1 year and 5 years) on a vacation to Tybee Island. I want to make sure they are protected from the sun. What are the latest guidelines concerning sunscreen?

Help at gas pump for the disabled

March 16, 2011

Dear Consumer Ed:

My father can still drive his truck, but he cannot pump his own gas because of a disability.  If the gas station does not offer full-service pumps, what options does he have?