Browse Questions: Automotive

I don't think my elderly father is fit to drive anymore

May 18, 2017

Dear Consumer Ed:  My father is 87 years old, and I don’t believe he should be driving any longer.  I’ve told him that I’m afraid he’s going to hurt himself or someone else, but he just gets angry and refuses to discuss it. Short of stealing his car keys or becoming his legal guardian (which I am not interested in doing), is there anything I can do to prevent him from driving?   

How much more can gas stations charge for using credit card vs. cash?

December 13, 2016

Dear Consumer Ed:  I see a number of gas stations that offer a lower price if you use cash instead of a credit or debit card. At one station the cash price was $2.30 but the credit price was $3.20, although the only place that was displayed was on the pump itself. A 90 cent price differential seems out of bounds to me. Are there any limits as to how much more a station is allowed to charge for using a credit card vs. cash?  Also, are gas stations required to display the credit card price so that it is easily readable when you are driving by?

Dealership has not repaired car by the date promised

November 29, 2016

Dear Consumer Ed:  I dropped my car off at the dealership for a repair. They said it would take two days to repair, but they’ve had the car for a week now and I’m still waiting. I need my car! Is there a law that will force them to make the repair as promised?

Dealer won't refund my deposit

March 15, 2016

Dear Consumer Ed: I got the VIN number from the dealer and found out from CARFAX that the car had been in an accident. I showed the CARFAX report to the dealer and asked him for my deposit back, but he refused to return it. What can I do?

Odometer and dealer sticker did not reflect true mileage on used car

October 27, 2015

Dear Consumer Ed: I bought a car at a used car dealership. The sticker on the window read “89,000 Miles” and the odometer reflected the same number.  The paperwork the dealer gave me had the same mileage but also had “TMU,” which means “true miles unknown.”  I now want to return the car because I discovered through an AutoCheck vehicle report that the car actually has 300,000 miles on it.  The dealer is saying I can’t return it. Help!

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