Browse Questions: Automotive

Towing company damaged my car

January 23, 2018

Dear Consumer Ed:  Two months ago my Corvette was towed for being illegally parked in front of a business. During the tow, my car sustained $1,500 worth of damages.  I contacted the business and the towing company, but both disregarded my complaint.  How can I get them to pay for the damage done to my car?

Is a dealership allowed to sell a new vehicle with an open safety recall?

October 3, 2017

Dear Consumer Ed:  I ordered a new truck six weeks ago, which was just delivered to the dealership. I went to the dealership, filled out all the paperwork and left the finance department with the salesperson and the keys in hand. I was then informed I would not be allowed to take delivery of the vehicle because there was a safety compliance recall. The manufacturer has stated that the parts needed to correct the issue might not be available for another two months. Is the dealership allowed to sell a vehicle with an outstanding safety recall?

Used car sold without air bags

July 5, 2017

Dear Consumer Ed:  Last month I bought a 2012 used car “as is” from a dealership.  I just discovered that the car was sold to me without air bags, which the dealer never disclosed.  Is this legal in the State of Georgia?

I don't think my elderly father is fit to drive anymore

May 18, 2017

Dear Consumer Ed:  My father is 87 years old, and I don’t believe he should be driving any longer.  I’ve told him that I’m afraid he’s going to hurt himself or someone else, but he just gets angry and refuses to discuss it. Short of stealing his car keys or becoming his legal guardian (which I am not interested in doing), is there anything I can do to prevent him from driving?   

How much more can gas stations charge for using credit card vs. cash?

December 13, 2016

Dear Consumer Ed:  I see a number of gas stations that offer a lower price if you use cash instead of a credit or debit card. At one station the cash price was $2.30 but the credit price was $3.20, although the only place that was displayed was on the pump itself. A 90 cent price differential seems out of bounds to me. Are there any limits as to how much more a station is allowed to charge for using a credit card vs. cash?  Also, are gas stations required to display the credit card price so that it is easily readable when you are driving by?

Dealership has not repaired car by the date promised

November 29, 2016

Dear Consumer Ed:  I dropped my car off at the dealership for a repair. They said it would take two days to repair, but they’ve had the car for a week now and I’m still waiting. I need my car! Is there a law that will force them to make the repair as promised?

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