Read Answers to Questions: Automotive

Dealer fee not included in advertised price of car

October 30, 2018

Dear Consumer Ed:  I live in Georgia and am looking to buy a new car. I found a car that was advertised on a popular vehicle sales website for $17,900. When I went to the dealership, the salesperson wanted to charge me an additional $599 dealer fee on top of the advertised price. Can they do that?

Can car dealer sell vehicle without title?

August 20, 2018

Dear Consumer Ed:  I am trying to purchase a used car from a dealer in North Georgia. There is no lien on the car, but he told me that the title was in Atlanta and that when I purchase the car, he will give me a Bill of Sale, which I can use to get my tag and registration. Without the title, how can this sale be legal?

Car sold with wrong VIN number

March 12, 2018

Dear Consumer Ed:  A car dealer sold me a used car that was an automatic.  After purchasing it, my insurance company did a VIN number check, which indicated that the car had a manual transmission. I don’t know what to make of this, but it seems like the dealer may have misrepresented the car he sold me.  I purchased this car “as is,” but am wondering if I can return the car and get my money back, given this turn of events?

Towing company damaged my car

January 23, 2018

Dear Consumer Ed:  Two months ago my Corvette was towed for being illegally parked in front of a business. During the tow, my car sustained $1,500 worth of damages.  I contacted the business and the towing company, but both disregarded my complaint.  How can I get them to pay for the damage done to my car?

Is a dealership allowed to sell a new vehicle with an open safety recall?

October 3, 2017

Dear Consumer Ed:  I ordered a new truck six weeks ago, which was just delivered to the dealership. I went to the dealership, filled out all the paperwork and left the finance department with the salesperson and the keys in hand. I was then informed I would not be allowed to take delivery of the vehicle because there was a safety compliance recall. The manufacturer has stated that the parts needed to correct the issue might not be available for another two months. Is the dealership allowed to sell a vehicle with an outstanding safety recall?

Used car sold without air bags

July 5, 2017

Dear Consumer Ed:  Last month I bought a 2012 used car “as is” from a dealership.  I just discovered that the car was sold to me without air bags, which the dealer never disclosed.  Is this legal in the State of Georgia?

I don't think my elderly father is fit to drive anymore

May 18, 2017

Dear Consumer Ed:  My father is 87 years old, and I don’t believe he should be driving any longer.  I’ve told him that I’m afraid he’s going to hurt himself or someone else, but he just gets angry and refuses to discuss it. Short of stealing his car keys or becoming his legal guardian (which I am not interested in doing), is there anything I can do to prevent him from driving?   

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