Should rent be prorated due to prolonged power outage?

Dear Consumer Ed:  The power was out in my apartment for a week as the result of a bad storm.  I could not stay there because it was too cold.  Shouldn’t the apartment complex prorate my rent?

Beware of roofers scamming storm victims

Dear Consumer Ed:  My roof was damaged during a recent storm.  A roofer came to my door and, after looking at my roof, offered to replace it for $20,000. He said the company would pay my insurance deductible if I agreed to let them put a sign in my yard with their company name on it.

Can a utility company charge me for a previous tenant’s bills?

Dear Consumer Ed: Can a utility company charge me for a previous tenant’s utility bills? I am a new tenant in a rental home. The owner passed away last year, and apparently after the medical bills were paid, there was no money left in the estate.

Using an unlicensed HVAC contractor can void your warranty

Dear Consumer Ed:  I bought a new HVAC system last year, which I had a handyman install.  I recently had a problem with it, which should have been covered under my three-year warranty. When I contacted the manufacturer, they told me the warranty was void.  Now I am facing an $800 repair. What can I do?

Can waste companies charge an environmental fee for recycling?

Dear Consumer Ed: Can waste companies charge an environmental fee for recycling? If so, are there any regulations as to what they can charge?

Can landlord force tenant to allow prospective buyers to come view the apartment?

Dear Consumer Ed:  I have been renting a home for two years. When the lease was up in October 2015, the Property Manager was delayed in providing a new lease and did not do so until March 2016.

Moving company is charging more than what they quoted me

Dear Consumer Ed:  The moving company I hired gave me a quote for $1,000 to move me into my new house.  After they loaded all my stuff in the truck, they said it was going to cost me $1,250.

Cement contractor took the money but won't do the job

Dear Consumer Ed:  Two months ago I paid a cement contractor to do a job for me.  The job has not been done and he does not take my calls anymore.  I was given excuses for why he couldn't start, until I requested a refund. What recourse do I have?

How long does a lien stay on a property in Georgia?

Dear Consumer Ed:  How long does a lien stay on a property in Georgia?

Can an apartment manager require online rental payments and make tenants pay the fee for that service?

Dear Consumer Ed: The management company where I live has stopped collecting rent in person (via check or cash) and now only accepts payments online using a third-party company. The cost for this service is passed on to the renters. Is that legal?