Dear Consumer Ed: I see a number of gas stations that offer a lower price if you use cash instead of a credit or debit card. At one station the cash price was $2.30 but the credit price was $3.20, although the only place that was displayed was on the pump itself. A 90 cent price differential seems out of bounds to me. Are there any limits as to how much more a station is allowed to charge for using a credit card vs. cash? Also, are gas stations required to display the credit card price so that it is easily readable when you are driving by?
You may have already heard about the computer technical support scam where someone impersonating a Microsoft technician calls and says there's something wrong with your computer and that they can fix it for a payment of a few hundred dollars.
Dear Consumer Ed: I dropped my car off at the dealership for a repair. They said it would take two days to repair, but they’ve had the car for a week now and I’m still waiting. I need my car! Is there a law that will force them to make the repair as promised?
Dear Consumer Ed: My daughter has an upcoming volleyball competition in Atlanta and the hotel prices have gone up dramatically for the weekend we want to stay. I realize there are several events going on that weekend, but isn't there a law that will prevent rates from skyrocketing? We want to stay very close to the event and they are just gouging us.
Dear Consumer Ed: I have a doggy door that originally came with a lifetime replacement warranty. I have the original paperwork and receipt that state this. When I contacted the company to have my broken product replaced they told me they only warranty their products for one year and they won’t honor any old warranties. Is this legal?
Dear Consumer Ed: Can a utility company charge me for a previous tenant’s utility bills? I am a new tenant in a rental home. The owner passed away last year, and apparently after the medical bills were paid, there was no money left in the estate. I am now being told that I cannot get electricity or water service until these bills are paid. Who is legally responsible – me or the estate that is financially broke at this point?
Dear Consumer Ed: I just heard about a security hack that left my Social Security number out there. How can I protect myself?
Dear Consumer Ed:
A dealership advertised a car for $15,800. When I went to purchase the car, my contract had the car listed as $17,995. Does this qualify as false advertising?