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Latest Articles

Dentist charging $4,000 for cancelled appointment

Dear Consumer Ed:

Can a dentist retain a $4,000 deposit for services not rendered after an appointment was cancelled? I was not given prior indication that this deposit was non-refundable as they now claim.  

Landlord won't make repairs

Dear Consumer Ed:  There is a leaky water pipe underneath the house I rent. I’ve spoken to my landlord about it several times over the last two months, but he won’t fix it. What can I do to get this repaired? Also, am I still responsible for paying my water bill, which, thanks to this leak, has gone from $77 to $142 a month?

Overpayment Scams

Dear Consumer Ed:  I posted an item for sale online and received an email from an interested buyer, saying he wanted to send me a certified check. He said the check will cover the cost of the item plus the expense incurred by the person who will pick up the item on his behalf. I am being asked to deposit the check and then wire a portion to the person picking up the item. Do you think this is a scam?

Can businesses refuse to accept cash payments?

Dear Consumer Ed:  Is it legal in Georgia for a business to refuse cash for payment of goods or services? Can businesses legally force consumers to pay with a debit or credit card?

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