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Dealership has not repaired car by the date promised

November 29, 2016

Dear Consumer Ed:  I dropped my car off at the dealership for a repair. They said it would take two days to repair, but they’ve had the car for a week now and I’m still waiting. I need my car! Is there a law that will force them to make the repair as promised?

Is hotel guilty of price gouging for inflating its rates?

November 22, 2016

Dear Consumer Ed:  My daughter has an upcoming volleyball competition in Atlanta and the hotel prices have gone up dramatically for the weekend we want to stay.  I realize there are several events going on that weekend, but isn't there a law that will prevent rates from skyrocketing?  We want to stay very close to the event and they are just gouging us.

Company refusing to honor lifetime warranty

November 17, 2016

Dear Consumer Ed:  I have a doggy door that originally came with a lifetime replacement warranty.  I have the original paperwork and receipt that state this.  When I contacted the company to have my broken product replaced they told me they only warranty their products for one year and they won’t honor any old warranties.  Is this legal?  

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