Browse Questions

Received notice about unclaimed money

November 4, 2010

Dear Consumer Ed: I just received an “Unclaimed Property Due Diligence Notification” letter. According to the letter, five years ago some company supposedly issued me a $72.00 check that I never claimed. In order to get the money, I have to send them either a copy of my driver’s license, social security card or utility bill. I would like to collect my money, but I’m nervous about sending out personal information like this. Is this letter legitimate or is someone trying to steal my identity?

Regulations on air conditioners

November 4, 2010

Dear Consumer Ed: I heard I have to replace my home air conditioner because of Environmental Protection Agency (EPA) regulations. Is that true?

Repair shop sold my car!

November 4, 2010

Dear Consumer Ed: My Grandmother dropped her car off for repairs at an automobile repair shop. She was hospitalized for two months following an accident and when she went to pick up the car she learned they sold it! Can they do that?

Selling a time share

November 4, 2010

Dear Consumer Ed: My parents own a time share. They rarely go there, and I have no interest in buying it from them. But the monthly maintenance fees are killing them.  They want to get out, but they don’t know how.  They got a letter from a company that says they will take the timeshare off their hands if they pay $2000 and sign over the deed.  Do you think they should accept this offer?

Store refund policy

November 4, 2010

Dear Consumer Ed: I bought a shirt last week and it doesn’t fit.  I brought it back to the store with my receipt, but they will only give me a store credit.  Since I have my receipt and it’s been less than 7 days since the purchase, aren’t they required to give me a refund?

Subcontractor placing lien on my home!

November 4, 2010

Dear Consumer Ed: I paid a roofer to repair some damage to my roof. Now, several months later, I’m being contacted by one of his workers who is threatening to place a lien against my home because the roofer never paid him. Can he do this?

Tenant rights in a foreclosure

November 4, 2010

Dear Consumer Ed: My landlord is having financial problems, and I am worried that the house I am renting may go into foreclosure.  As a tenant, what are my rights? Will I be forced to leave immediately?

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