Browse Questions

Is a dealership allowed to sell a new vehicle with an open safety recall?

October 3, 2017

Dear Consumer Ed:  I ordered a new truck six weeks ago, which was just delivered to the dealership. I went to the dealership, filled out all the paperwork and left the finance department with the salesperson and the keys in hand. I was then informed I would not be allowed to take delivery of the vehicle because there was a safety compliance recall. The manufacturer has stated that the parts needed to correct the issue might not be available for another two months. Is the dealership allowed to sell a vehicle with an outstanding safety recall?

Roofer never finished repair work

September 21, 2017

Dear Consumer Ed:  I hired a company to repair my roof after it sustained some damage.  They did some of the work, but never finished the job.  It’s been three weeks now.  I have tried calling them and they won’t return my calls.  What can I do now?

Health club closing, won't let me out of my contract

August 14, 2017

Dear Consumer Ed:  Last month I made an advance payment of $407 for a membership at a health club. I just received an email from the business stating they are closing down the location I joined and offering no refunds. I need to exercise daily as I am recovering from surgery, but I don’t think I should be expected to drive 12 miles to get to the next closest location. I have contacted the health club about this, but they refuse to let me out of my contract.

Used car sold without air bags

July 5, 2017

Dear Consumer Ed:  Last month I bought a 2012 used car “as is” from a dealership.  I just discovered that the car was sold to me without air bags, which the dealer never disclosed.  Is this legal in the State of Georgia?

Reducing tax debt

May 26, 2017

Dear Consumer Ed:  I worked as an independent contractor the last two years while my wife was unemployed. During that time I did not file my taxes because we needed the money to make ends meet.  Now we owe the IRS and the Georgia Department of Revenue a total of $18,500 for back taxes and penalties.   We have no way to come up with that kind of money.  I have heard ads for tax resolution companies that say they can help reduce your tax debt, but I’m not sure if they are legitimate or not.  Is this something we should pursue? 

I don't think my elderly father is fit to drive anymore

May 18, 2017

Dear Consumer Ed:  My father is 87 years old, and I don’t believe he should be driving any longer.  I’ve told him that I’m afraid he’s going to hurt himself or someone else, but he just gets angry and refuses to discuss it. Short of stealing his car keys or becoming his legal guardian (which I am not interested in doing), is there anything I can do to prevent him from driving?   

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