Dear Consumer Ed: I stayed at a hotel in Georgia that required that I provide them with my driver’s license and debit card. It made me feel uncomfortable because I’m concerned my information will be compromised. The manager said they will keep a copy of my license and debit card for three months and then shred them. Is that legal? If it is, it shouldn’t be.
Browse Questions: Security
Dear Consumer Ed: I heard that the magnetic strip on debit and credit cards is going to be replaced with chip-and-PIN technology. How will that affect who is liable (consumer or merchant) in the case that a fraudulent transaction occurs?
Dear Consumer Ed: My husband keeps clicking on every pop-up ad that comes up on the Internet. As a result, he has downloaded malware, which has slowed down the computer and created unwanted toolbars, coupon services and even an unwanted security software program. Short of barring him from the computer entirely, what is the best way to protect our computer from being hacked?
Dear Consumer Ed:
Dear Consumer Ed: When I started shopping online and banking online, I was told that if I saw a closed padlock symbol on the screen that the site was safe for me to use because it is encrypted. Is that still true with all the stories I read about online hacking?
Dear Consumer Ed: I have tried to do everything I can to protect myself from identity theft. But what can I do about data breaches?
Dear Consumer Ed: I recently applied for a credit card for the first time. Although I entered my social security number on the application, I received a request from the credit card company for a copy of my actual social security card. Is this normal? Is this safe?